KL, Selangor & Penang 

Other States

Singapore and East Malaysia (Sabah & Sarawak)

If you're not satisfied with your purchase, we are here to help. Here is our standard return and refund policy:

If you placed your order but the goods had already been shipped out by us;

• Return products within 7 days after delivery.
• New condition and unused.
• Packaging for returns should be as good as the original packaging.
• Return shipping should be arranged and paid by customers.
• We charge a restocking fee of 18% of the price you paid for the item.
• Refunded Amount = Paid Price - Delivery Fee - Restocking Fee (18% of Paid Price).
• Refund is not applicable for goods lost or damaged during return shipping.
• Refunds will be made after we received the returned goods.

If you placed your order but the goods have not been shipped yet,

• Contact us for purchase cancellation.
• Administration fees (RM50.00) in addition to transaction fees charged by financial intermediary will be deducted from your refund.

You could check whether your order has been shipped by contacting us. If you have any inquiries, just click on our WhatsApp button and our staff will assist you.